Who we are
Suggested text: Our website address is: https://botico.app.
We are committed to protecting your privacy and ensuring the security of your personal information.
1. Information We Collect
Personal Information You Provide
- Account Registration: Name, email address, and contact details.
- Comments & Support Requests: Any information submitted through forms, including comments and inquiries.
Non-Personal Information
- Cookies & Usage Data: IP address, browser type, and browsing activity.
- API Integration Data: API keys for connecting with exchanges.
We do not collect payment information or funds directly. All transactions are processed via your connected exchanges.
2. How We Use Your Information
We use your information to:
- Operate and maintain the platform.
- Provide customer support and respond to inquiries.
- Analyze usage trends and improve platform performance.
- Enhance security and prevent fraudulent activities.
Note: We do not want access to withdraw funds from your exchange accounts. Our API integration strictly enables trading functionality only.
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share data only in the following cases:
- Service Providers: Trusted third parties (e.g., cloud hosting) necessary for platform operations.
- Legal Compliance: When required to comply with legal obligations or protect the rights, security, and integrity of our platform.
Note: We do not store or share your funds or direct access to your exchange accounts. All trades are executed via your API connections.
4. Security Measures
We implement industry-standard security practices, including:
- Encryption: Data is encrypted in transit and at rest.
- Access Control: Restricted access to sensitive information.
- Regular Audits: Routine assessments to detect and mitigate vulnerabilities.
While we strive to protect your data, no method of transmission over the internet is 100% secure. You are responsible for maintaining the security of your API keys and login credentials.
5. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Specifically:
- Comments & Profile Data: Retained indefinitely unless you request deletion.
- API Integration Data: Stored for as long as your account is active.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request Corrections to inaccurate information.
- Request Deletion of your data (subject to legal obligations).
- Withdraw Consent for data processing where applicable.
To exercise these rights, please contact us at support@botico.tech.
7. Cookies & Tracking Technologies
We use cookies to enhance your experience. You can manage cookie preferences through your browser settings.
Types of Cookies We Use:
- Essential Cookies: For login and account management.
- Analytical Cookies: To track platform usage and improve services.
8. International Data Transfers
If you access Botico from outside [Country of Incorporation], your information may be transferred to servers located in other countries. We ensure all transfers comply with relevant data protection laws.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the “Last Updated” date. We encourage you to review it regularly.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
Botico Support Team
Email: support@botico.app
Website: https://botico.app